A note to our clients and colleagues about COVID-19: We at Facente Consulting want to thank you for all the work you are doing during the COVID-19 response. Whether you are directly involved in response activities or not, your work during this time is critical to keeping our communities healthy. Thank you from the bottom of our hearts. Please stay safe and well.

In accordance with good public health policy and federal, state, and local regulations and guidance, as of March 26, 2020 Facente Consulting has adopted a strict remote work policy. Per this policy, no Facente Consulting employee will participate in any in-person work-related meeting or travel until further notice. While we won’t be able to meet with you face-to-face, Facente Consulting continues to provide the same individualized service to all clients during this time.

Digesting All The Data

These days, the average person is spending WAY more time looking at epidemic curves, graphs, and tables full of data about COVID-19 than ever before. It can be overwhelming, and hard to know how to interpret what you're seeing and what to believe.

We recently partnered up with Garrow Consulting, LLC to put on a 90-minute workshop for key stakeholders in the city of Palm Springs, CA, to help them better understand COVID-19 data and figure out how to communicate information to Palm Springs residents during the pandemic. Luckily for everyone else, we've turned it into a self-directed presentation about COVID-19 data that anyone can view, without having to find time for everyone to meet for 90 minutes on Zoom. We promise it will take a lot less than 90 minutes to go through it, too. Check it out here!


We have put together some interesting and useful links for individuals regarding COVID-19:

  • Coronavirus in California (San Francisco Chronicle)
  • Johns Hopkins interactive world map of COVID-19, updated throughout the day
  • U.S. Coronavirus page:
  • CDC Coronavirus information:
  • FEMA Coronavirus Rumor Control :
  • WHO Coronavirus information:
  • WHO situation reports:
  • NACCHO members have put together some Downloadable FAQs. They are also looking for information and stories from Local Health Departments about their COVID response:
  • Resources to Support Your Mental Health During the COVID-19 Outbreak (University of California San Francisco)
  • Coping with Coronavirus anxiety (UCSF)
  • Personal Preparedness

    Estimates are that 80% of the people who get COVID-19 will not need hospitalization. But how can you best care for yourself if you’re ill at home? A pandemic preparedness kit doesn’t mean you have to hoard supplies, just have a couple of things available.

    Personal Preparedness Kit

    Add these items to your emergency kit:

  • Alcohol-based hand sanitizer that’s between 60 and 90% alcohol
  • Any prescription medications you or a family member (including your pets!) takes regularly
  • Acetominophen (Tylenol®) (Note: at this time, there is conflicting advice regarding the use of ibuprofen related to COVID-19.)
  • Thermometer
  • Anti-diarrheal medication
  • Make Hand Washing Fun

    We all know how important it is to keep our hands clean, but are you tired of singing “Happy Birthday” when washing your hands? Here are a few other suggestions courtesy of the Today Show:

  • Love on Top”, Beyoncé
  • Truth Hurts”, Lizzo,
  • Jolene”, Dolly Parton,
  • Raspberry Beret” Prince,
  • Somewhere Over the Rainbow”, from the Wizard of Oz
  • Karma Chameleon”, Culture Club
  • Stayin’ Alive”, Bee Gees
  • Love Shack”, B52s
  • Landslide”, Fleetwood Mac
  • My Shot” from Hamilton
  • And if that isn’t enough to choose from, Wash your Lyrics will let you create a poster with 20 seconds of lyrics from your favorite song. Here’s one for “Bohemian Rhapsody”: Bohemian Rhapsody hand washing Covid-19 poster

    Staying Connected

    Members of the Facente Consulting team have done some interesting things to keep connected with our friends while we’ve been sheltered in place. We’ve played online trivia games together using JackBox games, had socially-distanced cookouts from our porches, virtual dance parties, played charades on Zoom using this virtual charade generator, and had virtual cocktail parties.
    What are you doing to keep connected?
    tweet Facente ConsultingTweet us and let us know

    Helping Others

    The COVID-19 emergency is especially dangerous for those with the least access to resources. If you have the ability, please consider donating what you can to help. Here are a few suggestions:

  • Nutrition Resources: As schools and businesses close, more people are at risk of food insecurity. food banks are especially vital right now. Please consider donating to your local food bank (most food banks prefer cash donations!) or to a national organization such as Feeding America or Meals on Wheels. Feeding America has a network of 200 member foodbanks across the country and has established a COVID-19 Response Fund to enable food banks across the country to secure the resources they need. Meals on Wheels delivers food to seniors, who are among those most at risk from COVID-19.

    Feeding America:

    Meals on Wheels:

  • The Unhoused: The nearly half a million people in America currently experiencing homelessness are among the citizens most vulnerable. Please consider donating to your local homeless shelter.
  • Medical Supplies: Have medical supplies or equipment to donate? Contact FEMA’s National Business Emergency Operations Center:
  • Header image courtesy of: UCSF



    • "We sincerely appreciate your efficient, gracious customer service and the level of detail and accountability you have demonstrated during this project. We will most definitely recommend your services to other agencies and contacts. Our team could not be more satisfied with your work, and we look forward to working with you again in the future."

      —Jessica L. Fleming, MPH, Cities Readiness Initiative Program Manager, Marion County Public Health Department, Indiana

    • "I had such a good time working with Facente Consulting and am so appreciative of the theory of change and the report from our retreat. The theory of change has created such simple language for me to use when discussing the program - within 3 months I have already incorporated it into a report and a proposal."

      —Zach Ford, Senior Program Manager, AIDS United

    • "Autumn delivered exceptional work! She was extraordinarily communicative and professional."

      —Ryan Anson, NP, East Bay AIDS Center (EBAC)

    • "Thank you so much for your expansive and grounded thinking as you guided us through this process. At that early meeting, where we were just writing all kinds of ideas and visions down, everything seemed incredibly scattered and chaotic - it made my brain hurt. You took your time to carefully assemble all these seemingly random thoughts and dreams into actual categories and suddenly I could see what was happening. It's almost like you tricked us into creating a strategic plan! I learned a great deal from this process."

      —Esther Landau, The Arc San Francisco

    • "Your revised Ending the Epidemics draft is just brilliant. You set the bar high and always exceed it."

      —Mike Shriver, Co-Chair of the San Francisco HIV Community Planning Council

    • "Shelley — You are a marvelous writer. This project makes me want to get you to evaluate everything we do!"

      —Kate Monico Klein, Director, Forensic AIDS Project / San Francisco Department of Public Health, Jail Health Services

    Photography by: Deb Westergaard Photography